1. What is www.indianattire.com?
www.indianattire.com is an initiative of Fashion Warehouse, a boutique offering designer wear clothes and accessories.
2. Where is Fashion Warehouse based?
Fashion Warehouse is based in Bangalore, India. Fashion Warehouse through its online operations provides a worldwide service for shopping and gifting.
3. Where are the products sourced from?
The suits in the Boutique crafted category are designed and crafted in our own facility. The products in the Off the Shelf categories are sourced from suppliers.
4. How soon can you deliver?
Every product on our portal has a specific delivery time, which is mentioned on the respective page. For products that need customization the delivery time is 15-30 days from the day of receiving measurements. We generally need 10 working days for products which do not need customization, (if this is not possible, we will deliver as soon as we can).
5. What is the Mode of payment?
We accept Paypal payments and all major credit and debit cards through PayPal. You may also do a direct bank transfer. For details please click here.
6. Are there any hidden costs such as delivery charges, taxes etc.?
There are no hidden charges, shipping is charged based on the weight and destination. GST is applicable for products to be delivered in India. GST is not applicable for deliveries outside India. However some countries may charge taxes and duties from the recipients. This is not in our control.
7. Where can you deliver?
We deliver to USA, UK, Canada, Australia, Germany, Switzerland and other parts of the world networked by major courier companies.
8. How do I know that delivery is complete?
We send you an e-mail informing you that your order has been shipped along with the shipping details.
9. Are the items delivered as per the display on the Web Pages?
The items delivered will be as per the display, however there may be a 10-15% variation in color and design due to lighting used during photography and different sizes.
10. What if you don't deliver or deliver late?
Fashion Warehouse shall make every effort to deliver on time. Delayed deliver can only happen due to forces beyond our control such as customs and flight delays. In the circumstances beyond our control we request our customers to co-operate. Another common reason this happens is when the recipient is not at home, or his/her address has changed. We will cooperate with you to rectify this situation if it does occur.
11. What if the recipient's address is wrong or no longer stays there?
We will inform you of such an eventuality. You can inform us to change the receiver's address within 24 hrs, of receiving our message, else your order will be cancelled and no refund will be made.
12. What if I have to cancel my order?
All orders placed can be cancelled within 12hrs from the time of placing the order. However, incase if the ordered item is already shipped they cannot be cancelled or refunded.
13. What is your Refund Policy?
Please refer our Returns & Refund Policy here